your management systEM services

Your management system lives in every corner of your business. Click on each heading to see how Luke can support you.

Aircraft Management (CAMO)

With a decade's experience in high aircraft utilisation, Luke recognises the importance of each stage in the process from planning through to delivery and review; and he can offer pathfinding, oversight and critical decision-making in support of operational delivery.

  • People
    Your CAMO ensures your fleet is safe. Luke can help find the right people for the right seats by understanding what suitable qualifications and experience looks like and recognising the significance that people can have on your culture. He can also find efficient ways to resource success whilst retaining full regulatory compliance.

  • Documentation
    Creation, development, formatting, version control management, or even just reviewing for comment; Luke has authored and co-authored countlesss publications including policy, procedures and guidance material. He therefore understands not just how to get your Continuing Airworthiness Management Exposition (CAME) approved but also how to make it work for your organisation. This is achieved through actionable knowledge of the regulatory structure and content and then tailored for your perspective.

  • Aircraft registration
    With interlinking ownership, registration and airworthiness requirements, this may seem like a complicated process. However, using a compliance-based approach, Luke has hands on experience in aircraft registration, including those from Third Countries.

  • Health checks & audits
    When did your business last get a health check? Whlist an audit is about determining the facts; the driving force behind an audit is protecting the business from its risks. Luke can help you understand the facts and then find corrective action that suits your business.

  • Defect management
    Coupling solution focus with sound knowledge of regulation, Luke can help ensure aircraft utilisation is as high as your clients' desires.

  • SMS implementation
    How is your CAMO finding the new Safety Management System regulations? Do you need some guidance on this critical area? Luke can facilitate this transition for you.

Aircraft Maintenance (Part-145)

Luke offers extensive know-how into the fundamental components of a Part-145 maintenance and repair organisation (MRO), its network, and can facilitate the following:

  • People
    Your engineering team keeps aircraft flying. Luke can help find the right people for the right seats by understanding what suitable licences, ratings and experience looks like and recognising the significance that human factors can have on your culture. He can also find efficient ways to resource successful base and line maintenance whilst retaining full regulatory compliance.

  • Documentation
    We can facilitate the creation and development of your maintenance organisation exposition (MOE). Achieved through actionable knowledge of the regulatory structure and content and then tailored for your perspective.

  • Facilities
    From the corner of a small hangar to a full operational capability at scale, Luke will listen to what your business needs and collaborate with your team to identify potential offerings, gap analysis audits and proposal of efficient resourcing.

  • Base and line maintenance
    Coupling solution focus with sound knowledge of regulation, Luke can help ensure aircraft utilisation is as high as your clients' desire.

  • SMS implementation
    Safety Management System regulation is coming to Part-145 organisations. Luke has extensive experience in facilitating this transition for you.

  • Health checks & audits
    When did your business last get a health check? Whlist an audit is about determining the facts; the driving force behind an audit is protecting the business from its risks. Luke can help you understand the facts and then find corrective action that suits your business.

Business Processes and Accreditations (ISO)

With a forensic knowledge of the components that make an ISO conforming management system, Luke can guide you through your existing management systems and elevate them towards accreditation.

  • Quality Management System (ISO9001:2015)
    This management system is about client focus and the associated design and production of goods and/or services. It enabled Luke's business to better understand its clients' requirements and aligning itself accordingly to stay ahead of the competition.

  • Environmental (ISO14001:2015)
    The first ISO accreditation that Luke gained for his business nearly a decade ago. Passionate about the natural world this is close to his heart and it led to his company being the first in its sector to collaborate with its client in employing Sustainable Aviation Fuel (SAF) on its flights in the UK.

  • Information Security (ISO27001)
    The most technical management system and arguably the most pressing for any business wishing to protect itself from increasingly sophisticated cybersecurity attacks. This exceeds Governmental initiatives such as CyberEssentials and demonstrates continued resilience to your stakeholders.

  • Occupational Health & Safety (ISO45001:2018)
    Increasingly visible in recent years, this management system is the backbone of any business. Implementing this international standard will enhance your understanding of the regulations and ensure your workforce - and business - stay safe.

Looking for an accreditation that isn't here? No problem. Management systems adhere to the same ISO framework - by design. Share with Luke your business aspirations and he can guide you there.

Leadership and Management

With a proven track record in growing business, establishing new businesses and holding key accountabilities, Luke is well placed to collaborate with you on the following:

  • Senior leadership
    Strategy development and implementation, finding the right people for the right seats and associated coaching, stakeholder facilitation (incl. clients, authorities, suppliers, etc).

  • Form 4 Nominated Person
    Every aviation business needs to have key people nominated to be accountable for certain areas of the business, such as: compliance, safety, continuing airworthiness, flight operations, crew training, ground operations, and ultimately accountable manager. Luke has held most posts and demonstrated effective oversight under multiple regulatory bodies including the UK's Civil Aviation Authority and Malta's Civil Aviation Directorate.

  • Change management
    Whatever change you wish to implement, Luke can guide you every step of the way using a process-based methodology. From visualising "what success looks like", to understanding the perspective of those affected, assigning dependencies, risk assessment, to implementation and review.

  • Growth
    In Luke's experience, contracts are won through compliance with client requirements - not just selling the dream with a warm hand shake. He has first hand 'winning' experience in bid writing, project managing a bid submission, facilitating technical inputs and Contracting Authority liaison.

Operations (AOC, SPA, SPO, NCC)

With degree-backed competence, Luke offers a cradle to certification service, with facilitation in:

  • People
    Your operations team is at the core of your business. Luke can help find the right people for the right seats by understanding what suitable qualifications and experience looks like and recognising the significance that people can have on your culture. He can also find efficient ways to resource success whilst retaining full regulatory compliance.

  • Documentation
    Creation, development, formatting, version control management, or even just reviewing for comment; Luke has authored and co-authored countlesss publications including policy, procedures and guidance material. He therefore understands not just how to get your Operations Manual approved but also how to make it work for your organisation.

  • Operational oversight
    Your operations team needs to know where aircraft are, what they're doing and whether the crew are fit to fly in order to satisfy your clients. Luke can facilitate your mitigation through policy, procedure, auditing and training.

  • Dangerous Goods (DG)
    Luke has hands on experience in gaining approval for the carriage of dangerous goods including radioactive materials by air. He can therefore help you grow your income streams through this highly lucrative market.

  • Health checks & audits
    When did your business last get a health check? Whlist an audit is about determining the facts; the driving force behind an audit is protecting the business from its risks. Luke can help you understand the facts and then find corrective action that suits your business.

  • Certification
    Gaining an operational certification may seem daunting, but Luke has extensive experience in establishing management systems and gaining certification in less developed markets such as the commercial specialised operations sector.

  • Software implementation
    Luke is a proponent of squeezing the most out of software to reduce errors and simplify process for your team. This is done by bridging the gap between developer and the user.